Reference

Terms and Conditions That Govern Your gv77 Account

These terms set out what you agree to when you open and use a gv77 account — covering deposits through bKash, Nagad, or Rocket, how your account balance works, and what we expect from you in return.

Account holder rulesbKash, Nagad, Rocket deposit termsWithdrawal conditionsEligibility by regionAccount closure rights
gv77 Terms and Conditions That Govern Your gv77 Account
REACH US DIRECTLY

Contact Us About These Terms

If any part of these terms is unclear, or you want to raise a concern about your account, our support team can help. Reach us through the channels below and quote your account ID so we can pull up your details straight away.

Live Chat Open the chat widget inside your account dashboard. A support agent will pick up your query and walk you through the relevant term or account condition.
Email Support Send a message to our support address with your registered wallet number — bKash, Nagad, or Rocket — and a brief description of your question about the terms.
Account Help Page Log in and head to the Help section under your account settings. You can submit a terms-related request there and track its status without leaving the page.
HOW WE HANDLE THIS

How gv77 Manages Your Account Under These Terms

We apply these terms consistently across every account. Below are the four areas that matter most to you — how your data is held, how your wallet details are secured, how long we keep records, and how to request a change.

Account Data Handling We store the wallet details you register — bKash, Nagad, or Rocket — alongside your transaction history. That data is used only for account operation and withdrawal verification, nothing else.
Wallet and Login Security Each login requires OTP verification sent to your registered mobile number. If you notice a login you did not make, contact support immediately and we will lock the account while we investigate.
Record Retention Account and transaction records are kept for the period required under applicable rules. You can request a copy of your transaction history by submitting a request through the Help section of your account.
Requesting Term Changes or Corrections If your registered wallet number or contact details change, update them through account settings before making your next deposit. Outdated wallet details can delay withdrawal processing.

Questions About the Terms, Answered

These are the questions we hear most often about how these terms work in practice. If yours is not here, reach out via live chat or email.

We update these terms when needed. The revised version goes live on this page immediately. Continuing to use your account after an update means you accept the new terms.

No. Your deposit wallet must be registered in your own name. Deposits from a wallet that does not match your account details can lead to a withdrawal hold or account review.

Multiple accounts from the same person are not permitted. If we detect duplicate accounts, we may merge balances, suspend access, or close the additional account in line with these terms.

Submit a closure request through the Help section inside your account. We will process any eligible remaining balance to your registered Rocket, Nagad, or bKash wallet before closing.

Only you and authorised gv77 support staff can access your account data. We do not share your wallet details or transaction history with third parties outside what is required to process your transactions.

Access depends on local law and the eligible regions we currently support. It is your responsibility to confirm that using the platform is permitted under the laws that apply where you are.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.