Reference

How gv77 Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, and browse the lobby.

Account data protectionbKash, Nagad, Rocket payment dataCookie and device dataYour right to access and deleteBangladesh-region applicability
gv77 How gv77 Handles Your Personal Information
HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security

We apply standard encryption to data in transit and at rest, so the details you enter — including the mobile wallet number you use for Rocket or Nagad deposits — are not exposed in plain text at any point. Our cookie practice, account retention policy and data-sharing boundaries are each described below so you have a clear picture of what we do operationally.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand which parts of the lobby you open most. You can adjust cookie preferences in your browser settings at any time.

Payment Data Security

Transaction references for bKash, Nagad and Rocket deposits are stored in encrypted form. We never hold your wallet PIN or mobile banking password — those stay on your device.

Data Retention

Active account data is kept while your account is open. After you close your account, we retain transaction records only for the period required by applicable financial regulations.

Requesting Changes

You can ask us to correct, export or delete your personal data. We will confirm your identity via your registered contact detail before making any change to your record.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you want to review the data we hold, correct an error, or ask us to remove your account information, our support team handles privacy requests directly. Raise your request through any of the channels below and include your registered account email or the mobile number linked to your bKash, Nagad or Rocket wallet so we can locate your record quickly.

Live Chat Open the chat widget from any page in the lobby. State that your message is a privacy request and our team will route it to the right person.
Email Support Send your data request to our support address listed on the Contact page. Include your account wallet number for faster verification of your identity.
Account Help Page Log in, go to Account Settings, and open the Help section. You can submit a formal data query there without leaving your account dashboard.

Common Questions About Your Privacy on gv77

These are the questions we hear most often about how we handle account data, payment records and your rights under this policy. If your question is not covered here, reach us through live chat or email and we will respond directly.

We collect the name, contact details and payment wallet identifier you provide at registration — for example, your bKash or Nagad mobile number — plus device and session data generated as you browse the lobby.

We share only the transaction reference needed to process your deposit or withdrawal through bKash, Nagad or Rocket. We do not sell your data to marketers or unrelated third parties.

Once you close your account, we delete personal profile data and retain transaction records only for the period required by applicable financial record-keeping rules in your region.

Yes. Send a deletion request through live chat or the email on our Contact page. We will verify your identity via your registered mobile number or email before processing the request.

We use session cookies to maintain your login and analytics cookies to improve lobby navigation. You can block or clear cookies through your browser or device settings at any time.

Applicability depends on your local law and whether you are in an eligible region. We recommend checking whether accessing gv77 is permitted under the laws that apply where you are located.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.